Managed IT Services

Competition in today’s economic environment demands constant focus on operational effectiveness. Who has time and money for computer and network problems? Is the technology you rely upon to run your business operational and secure? Free from viruses, spy-ware, system downtime, or productivity impediments? Take your business off the outage and spending roller coaster forever.

For Managed IT Services, on-premise and in the cloud, Kobargo has been the strategic technology partner trusted by businesses whose owners and managers say they’ll never work with anyone else. We can help you increase productivity, streamline your operation, and meet the IT infrastructure needs of your business with innovative, cost-effective, 100% reliable solutions. Let us relieve your company of the burden of day to day IT management and deliver predictable, cost-effective help desk, proactive network management, 24x7 monitoring and strategic consulting so you can focus on growing your business.

Key Services and Benefits:

Per User Pricing provides support for all user devices, including desktops, smartphones, laptops, and tablets for a single, low monthly fee.

Proactive Network Administration of the your technology infrastructure, including servers, switches, routers, wireless access points, desktops, peripherals, firewalls, storage, appliances, etc. Proactive network administration delivered efficiently before issues arise, not after, with daily system management that eliminates surprise issues that keep users from being productive.

Monitoring, Alerting and Remediation of network infrastructure hardware components such as switches, routers, firewalls and security appliances and servers that notify of any connectivity or availability problems.

Change Management of all system configuration changes and backup of all configurations for easy restores should it be necessary.

Trouble Ticketing and lifecycle management of all user requests, configuration changes and monitoring alerts from ticket creation to resolution.

Unlimited 24x7 Help Desk Support enables users to call in with their issues or questions, including application support, “how to” questions or any functional issue as it relates to their desktops or access to network resources.

Content Filtering and Antivirus for Windows desktops is included in the Managed Service offering, so no more annual license renewals for licensing and support.

Virtual CIO for IT planning and strategic consulting which assists you with technology best practices, planning and budgeting. The service provides for scheduled meetings to review services and projects, new and existing technology requirements and planning with a focus on alignment of IT with your business goals.

For more information on our Managed IT Services please call (855) 562-2740 or email help@kobargo.com.

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