Data Breach, Cyber Alert Monday 07-15-2019

Data Breach, Cyber Alert Monday: Last week, ransomware affects organizations of all shapes and sizes, US Virgin Islands Police Department attacked..

LAST WEEK'S HACKS, ATTACKS, DATA BREACHES AND MORE...

Georgia’s Administrative Office of the Courts and Judicial Council of Georgia: Digital information arm for the Georgia state court system 

Exploit: Ransomware

Risk to Small Business: 2.333= Severe:  A malware attack infected the agency’s computer network with ransomware, encrypting their files and disrupting many of their services. Officials have yet to reveal the ransom amount, but it marks the second significant ransomware attack for a Georgian government agency in 15 months. Fortunately, the agency does not store personal information on the affected network, and servers were brought offline to prevent malware from spreading. The previous attack in 2018 cost $7.2 million, foreshadowing another expensive blow that can be measured in time and money.

Individual Risk: No personal information was compromised in the breach. 

Customers Impacted: Unknown

How it Could Affect Your Business: Ransomware attacks wreak havoc on an organization's operational and financial integrity. To make matters worse, they are increasingly becoming more common and costly. Nevertheless, many ransomware attacks are delivered through phishing emails, which can be thwarted through organizational cyber-security training for employees. Given the exceedingly high recovery expense and cascading damages caused by a ransomware attack, such training is the most cost-effective way of protecting


Alive Hospice: Healthcare provider offering hospice and family support services

Exploit: Unauthorized network access attack

Risk to Small Business: 2 = Severe: On May 6th, hackers gained access to an employee’s email account containing personally identifiable information for patients at Alive Hospice. Although the company quickly reset the account password, the intruder was able to view significant amounts of sensitive data. In this case, a single email account was able to compromise newsworthy amounts of patient data, while also interrupting business processes. Alive Hospice will incur the expense of credit and identity monitoring services, along with the less quantifiable reputational cost that accompanies a data breach.  

Individual Risk: 2 = Severe: Although there is no indication that hackers have misused any company data, they did have access to patients’ names, contact information, dates of birth, social security numbers, driver’s license numbers, credit/debit card numbers, medical history information, treatment and prescription information, physician information, medical record number, Medicaid/Medicare numbers, health insurance information, and other in-house account details. Therefore, those impacted by the breach should enroll in the free credit and identity monitoring services being offered by Alive Hospice while remaining vigilant about monitoring their accounts for suspicious activity.  

Customers Impacted: Unknown

How it Could Affect Your Business: Personally identifiable information (PII) can quickly make its way to the Dark Web, where it can do considerable damage to those affected by a breach. Therefore, understanding what happens to compromised patient data is a significant part of any data breach recovery effort. 


US Virgin Islands Police Department: Law enforcement agency serving the United States Virgin Islands

Exploit: Ransomware  

Risk to Small Business:  1.666- Severe: An April ransomware attack on the island’s police computer network encrypted all files stored on the department’s servers. The impacted data included information related to internal affairs and citizen complaints, and the “Blue Team” and “IAPRO” programs were unavailable for several weeks. In addition, backups for some systems were also corrupted, requiring the department to install new versions of the affected software. Not only is the department struggling to provide services to its constituents, but it will also face a significant repair cost that is growing by the day. . 

Individual Risk:  2.571= Severe: Hackers did encrypt information related to citizen complaints, which could include sensitive personal information. However, there is no indication that this information was viewed or stolen during the ransomware attack.

Customers Impacted: Unknown

How it Could Affect Your Business: The true price tag on a data breach can be deceptive, as recovery costs must be added to the opportunity cost of interrupted business processes and reputational damages. Organizations must be capable of knowing if personal information is accessed in an attack and need internal protocols to protect infrastructure and mitigate damage as much as possible.


Maryland Department of Labor:  Local government agency serving the state of Maryland

Exploit: Unauthorized database access

Risk to Small Business: 2.222 = Severe: Hackers gained access to two agency databases that contained personally identifiable information. The breach, which occurred in April, involved data from those who received unemployment benefits in 2012 or pursued a general equivalency diploma in 2009, 2010, or 2014. It’s unclear why the agency waited several months to notify those impacted by the breach, but this cybersecurity incident underscores a troubling trend in government agencies in general and Maryland in particular. The agency will now be responsible for paying victims for two years of credit monitoring services, while also spending precious funds on recovery efforts. 

Individual Risk: A damage assessment conducted by a third-party forensics team concluded that no personal information was downloaded in the attack. However, hackers did have access to a deluge of personal data, including names, social security numbers, birth dates, city or county of residence, graduation dates, and record numbers. Those impacted by the breach are encouraged to closely monitor their credentials and to enroll in the credit monitoring services being offered by the agency.  

Customers Impacted: 78,000

How it Could Affect Your Business: It’s no secret that data breaches, especially those that compromise sensitive personal information, are always harmful. However, organizations can work to repair the damage by supporting those impacted with protection. By continuously monitoring the Dark Web, where stolen credentials are quickly bought and sold, businesses can grow and retain their customer base while generating loyalty. 


Mercy Health: Catholic healthcare ministry serving Ohio and Kentucky

Exploit:  Email security breach

Risk to Small Business: 2 = Severe:  A compromised email account at a third-party vendor in 2018 ultimately resulted in compromised personal information for Mercy Health patients. The third-party vendor, OS Inc., was involved in a similar data breach last year and was responsible for updating information for Medicare beneficiaries and billing for certain services. The incident reflects the complicated cyber-security threats facing institutions working with third parties, specifically as it relates to managing personally identifiable information.   

Individual Risk: 2.285 = Severe: Hackers did not gain access to financial or medical information, but they were able to view significant amounts of personally identifiable information, including names, dates of birth, dates of service, patient identification numbers, Social Security numbers, and medical record numbers.  

Customers Impacted: Unknown

How it Could Affect Your Business: Working with contractors and third parties is often a requirement in today’s digital ecosystem. However, those partnerships can create vulnerabilities that organizations need to address before allowing third parties to access their data. Therefore, robust cybersecurity protocols should be a prerequisite for any business relationship that includes that exchange of sensitive personal information.     


American Land Title Company (ALTA): National trade association representing various real estate entities

Exploit: Phishing scam

Risk to Small Business: 1.888 = Severe: A so-called ethical hacker contacted ALTA regarding 600 data entries accessed by its members using a phishing campaign. The compromised data may have included highly sensitive company data from ALTA organizations. This is the second phishing scam targeting ALTA members this year when a similar scam that originated within the organization was sent to member companies.

Individual Risk: 2.285 = Severe: While the data accessed pertains to the companies involved, it could also include personal information, including domain identification, IP addresses, usernames, and passwords. ALTA organizations should encourage employees to monitor their accounts for suspicious activity and to ensure that they use unique, strong passwords for all accounts, especially those containing personally identifiable information. 

Customers Impacted: Unknown

How it Could Affect Your Business: Phishing scams are unleashed with speed and precision, and they can quickly compromise your organization’s data. Fortunately, they are also entirely defensible with comprehensive awareness training. Knowing if your organization’s credentials are compromised before a data breach occurs can prevent a security incident before it harms your company and your customers.


In Other News:

Company Cut Off from Government Contracts After Data Breach 

Last month, Perceptics, a maker of license plate readers used by the U.S. Customs and Border Patrol (CPB), endured a significant data breach that resulted in 65,000 files published to the Dark Web.

As a result, the company has been placed on a veritable government black-list, suspending Perceptics from procuring government contracts. Although the suspension is technically limited to the CPB, the notice, which cites “evidence of conduct indicating a lack of business honesty or integrity,” could shun the company from doing business with other government agencies.

Before the suspension, Perceptics had a 30-year working relationship with CPB, and their dissolution indicates the weight of unimpeachable cybersecurity standards for companies handling sensitive personal information on behalf of the government.

What’s more, Perceptics will still face administrative proceedings that will determine the company’s fate as it pertains to future work with the U.S. Government.

The incident is a warning to all companies: cyber-security is an obligation, not just a suggestion. Data breaches place people’s data at risk but are increasingly becoming capable of compromising an organization’s financial stability. Rather than leaving it up to chance, coordinate with Kobargo to ensure that your cyber-security posture is ready to meet the moment.

 

A Note From Kobargo..

A Divide in Ransomware Response Ethics 
 
Local governments and municipalities are frequently targeted with ransomware attacks by cyber criminals who view government agencies as soft targets with potentially significant rewards. While leaders are unified in their abhorrence of this behavior, disparities exist when aligning on response plans. 

Some governments choose to pay the ransom, seeing it as the least expensive option available. Of course, this behavior makes other governments more vulnerable to a similar attack because it indicates that authorities are willing to pay criminals to restore access to their systems.
 
In contrast, some local governments refuse to pay, a principled stance that can be more expensive in the long run. For instance, Baltimore authorities refused to pay a $75,000 ransom to regain access to its network, but full system restoration is estimated to cost $10 million, and other ancillary disruptions may cost $8 million more.
 
The message is clear and simple: all organizations need to do everything they can to prevent a ransomware attack in the first place. Contingency plans like backups and cyber insurance are critical for responding to an attack, but employee awareness training and threat analysis services offered by cyber-security experts can prevent ransomware attacks before placing your company in the precarious position of deciding on ransom payments. 
 
 

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